A.S.R backs all units sold on this website with a ONE (1) year warranty, from original date of purchase. Warranty covers manufacturer defects, but does not cover any damage caused by any other circumstance such as installation or mechanical error, weathering, corrosion/oxidation, damage due to water, alteration, physical damage or abuse, normal wear and tear, etc. Please note that parts found to be opened, altered, repaired, improperly installed and/or missing any parts both within and/or outside the unit after receipt will void warranty.

In order to take advantage of our warranty during its validity period, please contact us and we will happily provide you, within one (1) business day, an RGA number. Customers must clearly print the RGA Number provided on the exterior shipping box and include RGA form (if applicable) within the return box. Regardless of where it was shipped from, your return must be sent to the address provided together with your RGA number. Returns sent without following this procedure will not be processed. All part(s) must be received by us within 30 days of the original purchase date or issuance of RGA number or credit will not be issued. All warrantied returns are inspected and/or tested. For quicker return processing, please be sure to email customer service with the return tracking number so that the warranty return can also be tracked in our system.

For warrantied parts, credit will be issued in the form of a replacement part only, unless the part is out of stock at the time of replacement in which case a full refund will be issued. Should a replacement part need to be shipped, it will not be sent out until part(s) in question is received, inspected and/or tested. In cases where time is of the essence, it is suggested a duplicate part be ordered and once the warrantied part has been received by the warehouse and inspected and/or tested, the appropriate credit will be issued.

In the event the product you are returning does NOT meet the requirements described above, we will photograph the part(s) and/or packaging and send you the photos taken via e-mail with a statement as to why the return was denied. The part(s) will be returned to you after shipping arrangements are made.

A.S.R is not responsible for any damage, labor cost and/or expense incurred by any defective unit.
No product A.S.R sales is intended for aircraft.
Only products marked with (SJE J1171 CERITIFED / ISO 8846 CERTIFIED) are intended for marine applications.